Privacy Policy Data Protection

We are committed to protecting your privacy and ensuring the security of your personal information

Last Updated: July 26, 2025

1. Introduction

Treelet Health ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information
  • Age, gender, and basic demographic information
  • Account credentials and profile information
  • Device information and identifiers

2.2 Health Data

With your consent, we may collect health-related data including:

  • Heart rate and heart rate variability data
  • Blood pressure measurements and predictions
  • Sleep patterns and quality metrics
  • Activity levels and exercise data
  • Stress levels and wellness indicators
  • Other health metrics from connected devices

2.3 Usage Data

We automatically collect certain information about your use of our services:

  • App usage patterns and preferences
  • Feature interactions and settings
  • Performance data and error logs
  • Device and network information

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our health management services
  • Analyze health data to generate insights and recommendations
  • Improve our application features and user experience
  • Provide customer support and respond to inquiries
  • Send important updates and notifications
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4.2 Service Providers

We may share information with trusted service providers who assist us in operating our services, such as:

  • Cloud storage and hosting providers
  • Analytics and data processing services
  • Customer support platforms
  • Payment processors (if applicable)

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Employee training on data protection
  • Incident response and breach notification procedures

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services

You may request deletion of your data at any time, subject to legal requirements.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Restrict processing of your information
  • Data portability
  • Object to processing
  • Withdraw consent

8. Third-Party Services

Our application may integrate with third-party services such as:

  • Apple HealthKit for health data synchronization
  • Analytics services for app performance monitoring
  • Cloud services for data storage

These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending notifications through our application
  • Emailing you if you have provided an email address

Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@treelethealth.com
  • China, Beijing